Payment Policy

At Charlotte & Olivia Toronto, we aim to provide a smooth and secure payment experience for all our customers. Below you will find all relevant information regarding payments on our website.

Accepted Payment Methods

We offer a variety of trusted payment options. Please note that available methods may vary depending on your location.

Our supported payment methods may include:

Credit Card (Visa, Mastercard)
PayPal
Apple Pay
Google Pay
Shop Pay

All available payment options will be displayed at checkout.

Secure Payments

Your security is our priority. All transactions are processed through a secure SSL-encrypted connection, ensuring that your personal and payment information is fully protected.

We do not store any payment details on our servers.

Payment Processing

Orders will only be processed once full payment has been successfully completed.

If a payment is declined or incomplete, the order will not be fulfilled.

Refunds

If you are eligible for a refund (for example, after an approved return):

Refunds will be processed within 14 days after receiving and inspecting the returned item
The amount will be refunded via your original payment method

Contact

If you have any questions regarding payments, feel free to contact us:

Email: info@charlotteandolivia.com