Privacy Policy

At Charlotte & Olivia Toronto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

When you place an order or create an account with Charlotte & Olivia Toronto, we may collect the following personal information:

Full name
Address details
Email address
Phone number
Payment information
IP address and device data
Browsing behavior and activity on our website

How We Use Your Information

Your information is used to provide you with the best possible experience. Specifically, we use your data to:

Process and deliver your orders efficiently
Provide customer support and respond to inquiries
Send important updates and relevant information
Improve our website, services, and user experience

Sharing Information with Third Parties

At Charlotte & Olivia Toronto, we only share your data when necessary. Your information may be shared with:

Payment providers for secure transactions
Shipping partners to deliver your orders
Legal authorities, if required by law

We ensure that all third parties handle your data securely and in compliance with applicable regulations.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and support marketing efforts.

You can manage or disable cookies at any time through your browser settings.

Your Rights

You have full control over your personal data. You have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data
Object to data processing
Request data portability

To exercise any of these rights, please contact us at:
info@charlotteandolivia.com

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Business Name: Charlotte & Olivia Toronto
Email: info@charlotteandolivia.com